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Refund & Return Policy — Mairam Store
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Refund & Return Policy

If something isn't right, we'll make it right. Clear rules, fast resolutions — that's the Mairam promise.

Last updated: May 21, 2026
Our Promise

At Mairam Store, customer satisfaction is at the heart of everything we do — from the shelf to your doorstep.

Returns

Eligible
  • Returns are accepted only for damaged, expired, or incorrect products.
  • Report the issue within 24 hours of delivery.
  • Products should be unused and in their original packaging.

Refunds

5–7 Days
  • Approved refunds are processed within 5–7 business days.
  • Refunds are credited back to your original payment method.
  • You'll receive a confirmation email once the refund is initiated.

Non-Returnable Items

Not Eligible
🥫
Opened food items
🥛
Perishable goods
🎁
Customized or special orders
How a return works

Four simple steps from request to refund.

1

Reach out

Contact us within 24 hours of delivery.

2

Share details

Send order ID & photos of the issue.

3

Pickup

We arrange a pickup at your address.

4

Refund

Credited in 5–7 business days.

Need to start a return?
Email us at mukulgarg056@gmail.com or WhatsApp / call 9716365876 with your order ID. We typically reply within a few hours.